RETURNS AND EXCHANGE
If you have any issues with the item you have purchased please contact us as a first step. You must organise the return of unwanted items at your expense and risk. Returns cannot be accepted without prior authorisation and a returns authorisation code. (Please do contact us for an authorised Return Code, include this code on or in your parcel to ensure that it can be identified and matched to your order on return.) Goods returned to us without a return’s authorisation code will be returned back to you and the cost of delivery charged to you. We will not be held responsible for any damages incurred during the returning of goods to us.
Goods must be returned in original saleable condition along with the item packaging complete and intact. Goods must be complete, unused, and in a 'BRAND NEW' condition as supplied to you. If you have to re-pack the item, it must be done with care without damaging the product in any way.
The buyer must notify the intention to return the item within 14 days of the receipt of the delivery. Goods must be returned to our Returns Department within the 30 days period from the date your order is delivered to you. We are unable to accept returns of un-wanted and non-faulty items after this period. The item will not be accepted for return if without original packing/tags & used/washed. Please make sure that you return your item with the eBay Invoice/Receipt to help speed up your refund.